Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: problem resolved
2018-02-01 After doing the RingCentral Desktop update to version 9.4 (from Mike's earlier link this morning) most of my HUD settings are now gone. My HUD monitors 100 lines - now only 9 lines are showing. Anyone else have this happen and how to restore my config file without having to re-create the whole set of monitored lines all over again?
USE CASE::: We have several hundred HUD workstations to update at 28 different sites' main front offices. If it wipes each site secretary's monitoring of their own blocks of 100 DID numbers at their site - I will have to be touching every one of their workstations to re-create their HUD sets.
Any helpful suggestions would be really appreciated.