Again with the "Connecting..." in the Meetings app.

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Unable to connect to Meetings.  Meetings displaying "Connecting" and eventually fails with Error Code 104113.  I was through this once already and uninstalling and reinstalling the app seemed to have resolved the issue.  This time, that's not the case.  Uninstalling and reinstalling the app has not resolved the issue.  
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Bill Slater

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Posted 9 months ago

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Saadet - Community Support, Official Rep

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Hey Bill,

Please open up a case with us and include the error code so we can investigate.
  
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Bill Slater

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After I click the link and login, where am I supposed to " open up a case"?
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Saadet - Community Support, Official Rep

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Hey Bill,

So that the case is opened under your account follow these steps:


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Bill Slater

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Here's what I see:
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Saadet - Community Support, Official Rep

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Hey Bill,

I see. I didn't realize you were an Office at Hand customer. In that case, you will have to call into support in order to get a ticket open. I did just receive word that other Office at Hand customers are having this issue so we would appreciate your example.

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