This conversation has been merged. Please reference the main conversation: Admin: change users (DND, available, offline)
I would like the account Admin have the ability to view user presence / status. If they are set to Do not disturb when they should be available, the admin or supervisor should have the ability to change this setting. As of now you can only do this by logging into the user account with their password, which is not really an option. Admins and Supervisors should have more visibility, please!