allow me to chose the 7 or 8 area codes i will accept calls from instead of trying to block thousands from ghost / robo calls

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David Dryworx

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Posted 2 months ago

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Michel, Champion

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Agreed - you can set this up currently, but you have to use an extra extension.  Just set up a new extension with a "custom rules" that has a condition of just the area codes you want to accept, then route those calls into your normal call handling extension(s).  Set the normal handling of this extension to block / no-answer all calls, then only the custom rule matched numbers will come through.

Would be nicer and simpler if we could have a "doesn't" match option in the custom rules, then we would not have to setup an extra extension, but could just specify the area codes we want to accept in the custom rule, specify that all calls that don't match this condition will be handled differently (ie. blocked / not-answered)