Mobile app users to receive calls for other ext without being logged in as those other ext

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  • Updated 4 years ago
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This conversation has been merged. Please reference the main conversation: Feature Request Mobile App to get calls from other extensions

Our small business needs the capability of having mobile app users to be able to receive calls for more than one extension. Example: we have one person who handles HR, Accounting, and Receptionist calls. But they are listed as different menu options on our caller menu. As well she has her own extension for dial by name. But she can only log in on the mobile app as her personal extension. would be nice to allow her to get those calls via the app WITHOUT having to log in & out as each individual extension. I know your competitor, Grasshopper, allows that feature. We do not have desk phones, only mobile.
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Kelly Tomlinson

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Posted 4 years ago

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Kim, Alum

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Kelly - You can route those HR or Accounting calls to her extension. The best way is through call queues. 

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