Desktop App: SMS sound for notification

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  • Updated 4 years ago
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This conversation has been merged. Please reference the main conversation: Desktop App: allow Notifications/Calls to be heard on both headset and speakers- Multiple audio ringer settings

Text message notifications are treated as "Speaker", not "Ringer", sounds, so unless I have my headphones on all day, I will not hear Text Message notifications.

Should they not be treated as "Ringer", especially since RingCentral already recognizes a similar distinction for call rings vs call audio?

Note: This conversation was created from a reply on: Ringtone only ouputs on Speaker during setup not on Ringer.
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Arnaldo Piccinelli

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Posted 5 years ago

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Danno, Champion

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While you are waiting for your suggestion to be implemented, may I suggest two options? (1) program your text notifications to text your cell phone and/or (2) program your text notifications to email you. 

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