I work for a North American IT Software Company. We have started to abandon wired headsets. One of the preferred headsets is a wireless headset from Logitec. We would like for you to allow the RingCentral Desktop app to sync up with all wireless headsets in the same fashion as Plantronics. Currently, you cannot answer a call without clicking on the desktop app. The wireless headsets allow for answering without this step. You can simply press a button on the headset. Please sync the desktop app so that it will allow for this functionality.