Block Calls: block "Unknown" callers

  • 0
  • 1
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
Allow us to block all phone calls and just receive faxes. Otherwise robo calls just deplete our account credits every time (because we can't block "Unknown" callers).
Photo of SAYE

SAYE

  • 70 Points
  • Annoyed

Posted 2 years ago

  • 0
  • 1
Photo of Jan Ferguson, Channel Partner

Jan Ferguson, Channel Partner, Champion

  • 30,870 Points 20k badge 2x thumb
You could change the number type of the line by going to your RingCentral portal and under the Company Numbers & Info section, select the line and on the right side panel changed the Number Type.

Of course then you will be unable to receive ANY incoming phone calls. You don't state which type of account you have but perhaps you only need a FAX account.
http://www.ringcentral.com/fax/features/how-it-works.html
Photo of Kim

Kim, Alum

  • 43,110 Points 20k badge 2x thumb
You have a few options here: 

1) There is an option for a FaxOnly Account (see your sales rep). 

2) Block calls from calls without a Caller ID. 

3) Change the number to FaxOnly
(Edited)