Allow users to set DND status via web portal or phone

  • 0
  • 2
  • Idea
  • Updated 8 months ago
Merged

This conversation has been merged. Please reference the main conversation: Add additional status notifications

Previously used Interactive Intelligence system and they allowed user several DND selections. Example: when you go to lunch you change your status to Lunch and when a someone calls it automatically plays a recording.  Thanks for calling Mrs Smith, she is currently at lunch" and goes straight to voice mail.   It also had several other cool options: on vacation, gone for the day.  This would come in handy.  Thanks
Photo of O'Quinn

O'Quinn

  • 178 Points 100 badge 2x thumb

Posted 8 months ago

  • 0
  • 2
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 43,500 Points 20k badge 2x thumb
Hi O'Quinn, one thing you could do is create an Advanced Rule that can be turned on via the web portal quite easily - this can be done under the User's Call Handling and Forwarding section
(Edited)
Photo of Teresa Habeck

Teresa Habeck, Champion

  • 1,054 Points 1k badge 2x thumb
This is the same or similar to a request I have made. Please vote. I agree, It would be great to be able to put a status of where you are as in other systems. the current status does not exist in the web portal or android devices. https://community.ringcentral.com/ringcentral/topics/add-additional-status-notifications

This conversation is no longer open for comments or replies.