Allow users to set DND status via web portal or phone

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This conversation has been merged. Please reference the main conversation: Add additional status notifications

Previously used Interactive Intelligence system and they allowed user several DND selections. Example: when you go to lunch you change your status to Lunch and when a someone calls it automatically plays a recording.  Thanks for calling Mrs Smith, she is currently at lunch" and goes straight to voice mail.   It also had several other cool options: on vacation, gone for the day.  This would come in handy.  Thanks
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Posted 2 years ago

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Saadet, Employee

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Hi O'Quinn, one thing you could do is create an Advanced Rule that can be turned on via the web portal quite easily - this can be done under the User's Call Handling and Forwarding section
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Teresa Habeck, Champion

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This is the same or similar to a request I have made. Please vote. I agree, It would be great to be able to put a status of where you are as in other systems. the current status does not exist in the web portal or android devices.

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