Analytics - Permissions - Excessive

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  • Updated 6 months ago
I find it odd, that with Analytics I cannot set permissions for Mgr. of 1 Queue to be able to view that one queue in performance reports and their direct reports. Now if I create a group the mgr sees their users but not the queue.

In order for the manager to be able to see queue - have to give permission to the role of User Management (User Groups and Users). 

This above permission allows the Mgr to see all Queues and Users. From a Security Standpoint, this doesn't sound correct. 
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Chris Michael

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Posted 6 months ago

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