Analytics reports in RingCentral portal for Text messages sent/received per user

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  • 6
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  • Updated 4 months ago
Need a way to pull reports in RingCentral portal for Text messages sent/received per user. Similar to call analytics. 



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Kimberly Koehn

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Posted 6 months ago

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J Garrity

  • 62 Points
Having the ability to pull reports of text message would allow us to capture these types of customer interactions and incorporate them into our CRM system as project documentation; alleviating the need for our employes to cut and paste each message individually from the soft client...