Analytics reports in RingCentral portal for Text messages sent/received per user

  • 0
  • 5
  • Idea
  • Updated 2 months ago
Need a way to pull reports in RingCentral portal for Text messages sent/received per user. Similar to call analytics. 



Photo of Kimberly Koehn

Kimberly Koehn

  • 132 Points 100 badge 2x thumb

Posted 5 months ago

  • 0
  • 5
Photo of J Garrity

J Garrity

  • 62 Points
Having the ability to pull reports of text message would allow us to capture these types of customer interactions and incorporate them into our CRM system as project documentation; alleviating the need for our employes to cut and paste each message individually from the soft client...