Android Auto and Apple Carplay

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I'm using Android Auto in my car as my info tainment central. Because I spend a lot of time on the road all my music and podcasts is streamed by connecting my phone. Also all my music and texts come through this system.  The ringcentral app doesn't seem to be compatible. Has anyone used it successful as it severely limits my use of the app when I'm in the car.
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LINDSAY

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Posted 2 years ago

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Mike, Official Rep

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Lindsay,  I'll see what I can find out. This might be a permission issue where the device doesn't give permission to a 3rd party phone app over the native dialer, but I'll see what I can find out for you.

I want to be 100% clear on the issue.  I assume you are connecting the phone to a bluetooth device in the auto?  Is that right? All the other audio comes through, but not when you get a call on the RC Mobile app?

Mike 
(Edited)
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LINDSAY

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Hi Mike thanks for getting back to me. My phone is connected via usb and Android Auto then take control of the device. It's standard I believe on all new VW's and Hyundai's as the infotainment centre in their cars.  Things like kik and skype have apps that function on the system. I don't get any text or calls on my system so the RC app becomes no functional when I'm driving.  I know Android Auto is open to third parties though I doubt that Apple Care Play would be.  Here is a link to what I'm talking about. https://www.android.com/intl/en_ca/auto/

I would imagine as these systems become more common it would be a great sale feature for Ringcentral.
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Mike, Official Rep

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Sorry for the delay Lindsay.   Thanks for this additional info.  I'm doing some more research and I'll get back to you. 

Mike 
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Mike, Official Rep

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Hi Lindsay, Just letting you know I'm converting this to a Feature Request. We currently don't support these, but I understand it would be nice as popularity grows. 

Mike 
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LINDSAY

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That's great thank you very much. I know it's fairly new but I would think it would be a great feature as it seems the manufacturers are starting to add this systems as standard on new cars.  The android auto is very open to developers.

Thanks!

Greg

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