Any reason why mobile RingCentral number properly labelled, but not on Desktop (pic included)

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Hi there, is there a reason why contacts are properly named on mobile, but when you view the conversation on the Desktop RingCentral, it's all still numbers. 

(It's only recently that I noticed that one is named correctly "Winnie")

Thanks for any information,

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Rentals Birds Nest

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Posted 1 month ago

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Jessica - Community Moderator, Official Rep

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Hi Jeff, 

Adding/saving contacts in the RingCentral app is only on mobile right now, not desktop. Follow this thread for updates on the functionality.