Anybody had luck connecting RingCentral with a DoorKing 1812 gate controller?

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We are planning the rollout of the fleet of RC Phones and need to find a way to control the 
front gate. The existing Toshiba Strata talks to a DoorKing 1812 and users can open the gate
with a *8 code. Has anyone found a way to make this work with Ring Central using the DoorKing or any other hardware?
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Sean Nelson

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Posted 1 month ago

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Brandon, Champion

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I suspect not, because the * can't be dialed with RingCentral.  It is reserved for all their special codes.

I think your only option would be to find if the DoorKing allows other codes or use a different door controller unfortunately.


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Brandon, Champion

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Actually, I just thought of a possible work around:

Most door entry units allow you to call them and they will auto answer.  They should also allow you to dial the unlock code at that point.

So, if you get a person calling at the entry you might say please hold and I will let you in.

Then you hang up and dial back the gate with your mobile phone (not RingCentral app) and press the entry code.  You might be able to make a speed dial on your phone to do this too.

Good luck.