Anyone else experience a lag on the PDT time change on your Polycom phone? Why is it taking 3 days to update after the time change?

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Anyone else experience a lag on the PDT time change on your Polycom phone? Why is it taking 3 days to update the time on the phone after the time change?
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Ashley Crane

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Posted 4 months ago

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Jenn, Official Rep

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Hi Ashley!

You need to reboot the phone to update the time.
If you wish to update all phones you can also power cycle the network.


Thanks!
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Ashley Crane

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Unplugged everything and plugged it back in a few times...no change...
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Jenn, Official Rep

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Hello Ashley!

Thanks for doing that, I noticed that you haven't opened a ticket yet regarding your concern.

Please open a ticket here so one of our Technical Support will contact you as soon as possible.


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Ashley Crane

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I've called about it in the past and it's always been a really long time on the phone (I'm talking up to an hour) with a rep to try to figure it out, only for that to never work and waiting for some feed to update it a day or 2 later.  Just unplugged my phone again and still no update.  Not a surprise that the time changes 2x a year, not sure why this is still an issue.