App goes white when moving the screen that has a different resolution

  • 0
  • 2
  • Question
  • Updated 9 months ago
  • Acknowledged
Have 2 different monitor  ** different size as well **   app works fine when running the app is placed on the laptop monitor resolution is  3800*1800 but when the app is moved  to  another monitor it goes white  ** the other monitor resolution is  2400 x 1800 ** but when monitor is on duplicate mode  it shows fine.
Photo of Mervin Oclima

Mervin Oclima

  • 80 Points 75 badge 2x thumb

Posted 9 months ago

  • 0
  • 2
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 39,126 Points 20k badge 2x thumb
Hi Mervin,

Please open a case with us and include the monitor models/sizes & resolution settings.