Application and settings are shifted up, even on loading screen

  • 0
  • 2
  • Question
  • Updated 1 year ago
  • Answered
In the Windows 10 Desktop (9.1.6.27106) version of RingCentral the entire app has somehow shifted up - even on the loading window. Please see images below. I have quit the app and relaunched it, restarted my machine, and even reinstalled the application - all with no success.

Please let me know what I can do to get this resolved.

Loading screen


Settings
Photo of William Smith

William Smith

  • 152 Points 100 badge 2x thumb

Posted 1 year ago

  • 0
  • 2
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 45,406 Points 20k badge 2x thumb
Hello William,

We've seen only a few cases of this occurrence. Could you please open up a case so that we can gather the proper information and investigate? Thank you!