Application and settings are shifted up, even on loading screen

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  • Updated 2 years ago
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In the Windows 10 Desktop (9.1.6.27106) version of RingCentral the entire app has somehow shifted up - even on the loading window. Please see images below. I have quit the app and relaunched it, restarted my machine, and even reinstalled the application - all with no success.

Please let me know what I can do to get this resolved.

Loading screen


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William Smith

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Posted 2 years ago

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Saadet - Community Moderator, Official Rep

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Hello William,

We've seen only a few cases of this occurrence. Could you please open up a case so that we can gather the proper information and investigate? Thank you!