Asked to download Meetings every time?

  • 0
  • 1
  • Question
  • Updated 5 years ago
  • Answered
  • (Edited)
Merged

This conversation has been merged. Please reference the main conversation: RingCentral Meetings URL won't launch in Chrome

Starting today (11-20-2014) everytime our users click on a link to start a meeting, they're now getting a "Download" link - instead of starting the meeting.

Did something change?
Photo of Tom Smit

Tom Smit

  • 172 Points 100 badge 2x thumb

Posted 5 years ago

  • 0
  • 1
Photo of Mike

Mike, Official Rep

  • 94,238 Points 50k badge 2x thumb
It looks like Chrome is blocking a browser plugin from running. When you try to launch the meeting, look for a small warning box at the top right of the Chrome browser stating that a plug-in was blocked.  Just right-click on the warning and you'll see an option to allow the plug-in to run.  This will allow Chrome to recognize that RC Meetings is already installed. 

Mike 

This conversation is no longer open for comments or replies.