At Rest Encryption

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Goal: Determine if stored faxes are encrypted at rest

Detailed description of problem: When faxes are retrieved via email or the web portal the data contained in those faxes are encrypted via TLS. Great. When the faxes are sitting in ringcentral storage, what level of encryption is applies? I've seen information stating that data is encrypted at rest, however there are no details on the most important facts related to at-rest encryption, namely, what encryption cipher and key size, are used to encrypt data at rest?

Previous troubleshooting steps: Searched knowlede base articles for "at rest" "aes" "encryption". 

Account Type: US
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Williams

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Posted 1 month ago

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Saadet - Community Support, Official Rep

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Hey Williams, let me do some research on this and get back to you!
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Saadet - Community Support, Official Rep

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Hey Williams, one of our Engineers got back to me and replied with the following:

AES-256 algorithm is used for file encryption