Auto Attendant access even after hours for certain people

  • 0
  • 1
  • Idea
  • Updated 2 years ago
Being in managment some times I have a questions after hours of my busineess and I know certain employees are at work but with the after hours message engaged I can not call the business and get ahold of anyone. There needs to be an ADVANCED Rules option for certain phone numbers from caller ID to be allowed or circumvent the after hours message and be able to use the auto attendant to communicate with employees or departments after hours.
Photo of Charles Kovacs

Charles Kovacs

  • 70 Points

Posted 2 years ago

  • 0
  • 1
Photo of Danno

Danno, Champion

  • 28,044 Points 20k badge 2x thumb
This can be achieved via advanced rules - just as you explained.