Auto fill SSO credentials for AD/AZAD Joined devices MSI

  • 0
  • 1
  • Idea
  • Updated 8 months ago
When I deploy the Phone and Meeting MSI's to Azure Active Directory joined devices they aren't pre-logged in using the credentials that are associated with that device's profile. If we can guarantee automatic login into the msi's instead of requiring individuals to enter their own SSO credentials we can drastically improve adoption and utilization. I have deployed other MSI's for tools that we have purchased that this works perfectly for. 
Photo of Cameron Seitz

Cameron Seitz

  • 100 Points 100 badge 2x thumb

Posted 8 months ago

  • 0
  • 1
Photo of Tony Li

Tony Li, Employee

  • 60 Points
Hi Cameron,

If you are referring to the Kerberos SSO, yes, RingCentral meeting app should support it out of box, while RingCentral Softphone app needs some configuration file changed on the local machine in order to get Kerberos fully supported. Still the app requires the user to at least enter the email address to start the SSO flow, but the user doesn't have to enter any credential once the SSO flow is started. RingCentral support team should have the detailed instruction on how to configure the setting to support Kerberos.