SMS / Text Auto Responder

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  • Idea
  • Updated 2 weeks ago
  • Under Consideration
  • (Edited)
Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and am a Realtor. There are auto Text responses that would help me greatly to be able to tell clients I'll get back to them shortly-whether I'm with my family, in another meeting, etc. I can see this use being helpful in many other industries as well and really think this should be an immediate addition to your services. When all people need immediate responses these days, this would be priceless!! Thanks for any help you can offer!
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Brooke Sines

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Posted 3 years ago

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This reply was created from a merged topic originally titled Automated Text Message-Don't miss a call anymore.

It would be great if you could develop a feature where if we are on the phone and miss a call it can send out an automatic message to ask the client calling if there is anything that we can help them with via Text. That way we don't potentially miss out on a call if someone doesn't want to leave a voicemail.
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jeremiah choi

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Are there any updates on this feature? 
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Jessica - Community Moderator, Official Rep

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Hi Jeremiah, 

I haven't heard anything about this yet. 
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Eileen Barna

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This reply was created from a merged topic originally titled Need Auto Reply feature on SMS!.

I have a US Ring Central account for my kitchen design business and this feature would be a game changer for our employees.  We can set up an auto-reply for voicemail and emails during vacation, why can't we set up an auto-reply for texts!  This has been asked for for a few years and it seems like a must have feature.  I would use this feature not only for vacation, but after hours or during meeting/events where I do not want to be disturbed.  Text messages are the main source of communication with our clients and they never stop!  People expect an immediate response to texts and it is not always possible - please help!
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Arra Joie Santos

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This reply was created from a merged topic originally titled Automative Text Messaging.

Would like to have a feature wherein when they call any of the number on my ringcentral account it would send them as well a text message about My Company name, Address, Phone number and Website of my business, so they would have capability of getting in touch with me.
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Michael Stallings

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This reply was created from a merged topic originally titled Need a line where we could text and receive a auto response with a link to sign u....

US account type, mortgage business, We want to put out signs that have a number that can be texted, that person then receives a link to sign up for a class. 
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Nick Mavrick

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This reply was created from a merged topic originally titled Auto-respond SMS.

Ring Central DESPERATELY needs an auto-responder SMS option. If you think your engineers would be better motivated with reverse psychology, please tell them that you bet that they can't add this feature. Thank you!
Solo attorneys would love this feature.  So that I could direct new clients to a menu and then when they choose that menu they are sent an auto text with a link to my website so they can schedule a fifteen minute call later in the day.  Sideline already offers this capability.  
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Cindy Hubert

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This reply was created from a merged topic originally titled SMS Customization.

We would like to have an automated response from our platform when the recipient replies STOP or START to an SMS message that comes from our platform.