- Account type: U.S.
- Business Description: An IT business providing cloud-based solutions to customers throughout the world.
Feature Request: If a call is received and the caller hangs up before making a sales, support or billing selection, it does not register as a missed call and there are no automatic email alerts for it.
Use-Case: Making sure we are aware of all the incoming calls. Especially the ones that could not reach us, so we can call them back asap.
- Benefit: Maintaining a better relationship with our customers by delivering them more value.
- Number of Users: 17 users