A brief description of the business : not discussed
A high level description of the product or feature being requested: for an option to generate a the day's call report to customer's email.
A typical use case scenario explaining how your business would use the feature: customer could select an option to have a report generated within a specific time, daily, and have the option for it to be delivered at a specific time on the same day.
Benefit of such feature: ease of use
Number of Users and/or Digital Lines: 26 users / 20 lines