Awful Task feature in the New Ring Central App

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The New Ring Central App has a serious shortfall when it comes to the Tasks feature. On the old app you used to be able to create a task and once you assigned the task to a team member, that team member was able to further dialog with you regarding the task at hand inside the task. This allowed team members to separate discussions from one task to the next. This feature does not exists. Not only does this feature not exists, but you can not longer see ALL TASKS that you have created or are involved in . the only way to see a task is to go to the conversation you are having with the person who created the task or who you assigned the task to to see the tasks involved with that person. The old Task feature was much more manageable and had a lot more features that were pivotal in my team accomplishing tasks. I would like to ask that these features be implemented right away in the new app. I can tell you that I know many people using Ring Central and the tasks feature that allows you to update notes and upload files INTO A TASK is something that is heavily utilized and it not being available on the new app is so detrimental that we are already discussing new platforms.
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Brent Crawley

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Posted 3 weeks ago

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Ryan

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Hi Brent, thank you for the post feedback. Our team is currently working on a tasks view where you can see, filter and sort all your tasks together in one place. This view is expected to be available in the next few months. There's ongoing effort to enhance tasks as from RingCentral Classic app.

I've included an early mockup of the planned all tasks view below.


  
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Brent Crawley

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Thank you for that!

Also, it’s critical that we have the ability to dialog INSIDE the task and add notes and allow people included on the task to respond inside the task, upload files, etc.

Thank you!