Mobile App: add power-saving mode to smartphone app's.

  • 0
  • 16
  • Idea
  • Updated 3 years ago
  • (Edited)
I was running the RingCentral app on my Android phone (Android 4.4 and 5.0.1). Recently, for about two weeks, the battery life was noticeably reduced. I checked the battery usage monitor and the RC app was using over 20 percent of the battery each day and I had not even used the app since I last booted my phone. I had the VOIP option turned off.

When I uninstalled the RC app, my battery life doubled. Can the RingCentral Android app can be made to run more efficiently?
Photo of MarkR

MarkR

  • 262 Points 250 badge 2x thumb
  • indifferent

Posted 3 years ago

  • 0
  • 16
Photo of Kim

Kim, Alum

  • 43,000 Points 20k badge 2x thumb
Please LIKE in the upper right corner if you'd like to see this feature added. 
Photo of chris kamila

chris kamila

  • 70 Points
I have the same 20% battery usage. This changed with a recent update and is KILLING my phone ever since.

Please, RingCentral, do something about this poorly written update. The Android OS is half of the Ringcentral battery usage. I have uninstalled and reinstalled the current RC app with same results.
Photo of Frankie Taylor

Frankie Taylor

  • 102 Points 100 badge 2x thumb
By the way, what does VoIP mean and what does it do?
Photo of Kim

Kim, Alum

  • 42,494 Points 20k badge 2x thumb
VoIP=Voice over I.P.  RingCentral's provides a phone system is over the cloud. 

Please note that if you turn off "incoming VoIP Calls", you will not receive any inbound calls to your extension on your cell phone app. 
Photo of Frankie Taylor

Frankie Taylor

  • 102 Points 100 badge 2x thumb
If I won't be taking calls after hours or on weekends, could I turn off "Incoming VoIP Calls" during those times?

Frankie
Photo of Mike

Mike, Official Rep

  • 86,918 Points 50k badge 2x thumb
Yes. you can. 
Photo of Frankie Taylor

Frankie Taylor

  • 102 Points 100 badge 2x thumb
Thank you. It seemed to work well over the weekend.