Create a Team Admin who will have access to only its members call log/activity/settings/recordings

  • 0
  • 2
  • Idea
  • Updated 9 months ago
  • (Edited)
  1. Account type : [T1_RCO_20_P] [4514]
  2. A brief description of the business : not discussed
  3. A high level description of the product or feature being requested: create an additional Admin type that a Super admin can assign specific extensions it will have access to (because the User Admin has access to all users. Customer doesn't want User Admin to have access to his call logs/recordings, etc.)
  4. A typical use case scenario explaining how your business would use the feature: An Admin for a specific set of users can be created in order to access said users' recordings, instead of all access to all users. This way, specific teams can be created, and only the Admin for those teams will be able to access all his team members recordings, but not a different teams' recordings. 
  5. Benefit of such feature: Privacy/Security will be maintined for extensions that other users should have no access to. 
  6. Include any related case number if applicable: 06747033
  7. Number of Users and/or Digital Lines: 48 users / 38 digital lines.
Photo of REEDY

REEDY

  • 80 Points 75 badge 2x thumb

Posted 9 months ago

  • 0
  • 2
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 43,336 Points 20k badge 2x thumb
Have you checked out User Groups?