Presence to show when DND is on

  • 0
  • 7
  • Idea
  • Updated 5 years ago
  • (Edited)

This conversation has been merged. Please reference the main conversation: Presence: to distinguish between DND and Available

Needing presence to tell us when an extension is in DND mode
Photo of Louise Desserre

Louise Desserre

  • 306 Points 250 badge 2x thumb
  • frustrated

Posted 5 years ago

  • 0
  • 7
Photo of Amber


  • 106 Points 100 badge 2x thumb
Agree 100%! It would be nice to be able to visually see which extensions are on do not disturb. 
Photo of Dawn


  • 656 Points 500 badge 2x thumb
Definitely agree with both of you on this. We are new to RingCentral and our users have become irritated with the fact that they cannot tell who is on a call versus who is on DND.

This conversation is no longer open for comments or replies.