Blanck TAB when "Click to Call" to RC Phone Heavy Client

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  • Updated 1 year ago
Hello,
we don't use RingCentral Extension to phone. We choose RC Phone "heavy" application for PC.
When i click to use click to call, a blank tab is opened by RC with url "rcmobile://call?number=%2B<phone number>", then call is correctly sent to RC Phone.

It works fine but a blank tag stays open in Chrome and my users says "What's that ? It's not a serious application...".

Helpdesk told me that this is not a case; For me, it must be... ?

So please, change it.
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Posted 1 year ago

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