Blind Transfer - Polycom

  • 0
  • 10
  • Idea
  • Updated 2 years ago
Hello, if I wanted to set up the entire company to have the blind default option checked - can that be done through the RingCentral portal as admin? Or is this a set up that must be done on each desk phone...i.e. each unit?

Allen
Photo of ANDERSON

ANDERSON

  • 640 Points 500 badge 2x thumb

Posted 2 years ago

  • 0
  • 10
Photo of Cecile Glassy

Cecile Glassy, Champion

  • 17,164 Points 10k badge 2x thumb
We have 2000+  US based Polycom VVX500's - I am fairly sure It has to be done on the phones.   I wonder if they could do this via a firmware update?
Photo of Danno

Danno, Champion

  • 26,484 Points 20k badge 2x thumb
I'm only aware of doing it at each device. 
Photo of Cecile Glassy

Cecile Glassy, Champion

  • 17,164 Points 10k badge 2x thumb
Mike - could you turn this into a feature request for others to vote on it?  I am sure we are not the in the minority here for folks who do not want to touch every phone just to set this as the default. 
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 43,212 Points 20k badge 2x thumb
Hey Everyone,

I've changed this to a feature request for others to vote on :)
Photo of Cecile Glassy

Cecile Glassy, Champion

  • 17,164 Points 10k badge 2x thumb
Thanks!