We've noticed that if someone blind transfers a call and inadvertently sends it to an non-existing extension number, the caller hears hold music for a moment before the call drops. Is there a setting somewhere so the caller will bounce back to the person who did the transfer?
Actually: The caller, who was bxfer'd to an incorrect extension, actually hears the hold music selection of the user transferring the call and then a system message "I'm sorry, that extension is not recognized. Thank you for calling - goodbye". But, it would be nice if the system could recall back to the user who made the error, at minimum, but preferably deny the transfer altogether with a error tone. I would also vote for electrical shock treatment!