Block calls based on caller id name

  • 14
  • 10
  • Idea
  • Updated 8 months ago
  • (Edited)
We keep getting junk calls with caller id name "BETTER MERCHANT" and an endless series of phone numbers.  I'd like to be able to block any call that comes in with that caller id name, regardless of phone number.  Improving junk call filtering would be a huge value-added feature.
Photo of Iris Engelson

Iris Engelson

  • 790 Points 500 badge 2x thumb

Posted 3 years ago

  • 14
  • 10
Photo of Vacuum Store

Vacuum Store

  • 280 Points 250 badge 2x thumb
Yes please! Doctors Group, Survey, Web Ranking, Local Ranking....the list is endless. I have 100's blocked by number. Block by Name would be such a great feature.
Photo of J.B. Ferguson

J.B. Ferguson, Champion

  • 37,440 Points 20k badge 2x thumb
Unfortunately, when the "bad guys" spoof a number, they often spoof a legitimate company name as well. If you block by name, you could be blocking a legitimate customer or prospect by their name versus the spoofed number. Just as an example, there are a minimum of three other corporations with my EXACT corporate name in other states. If you block one of their corporate names, you would also block me. If I wanted to do business with you, I would be blocked. However, NONE of their phone numbers are the same as mine.

Just some food for thought.
Photo of Vacuum Store

Vacuum Store

  • 280 Points 250 badge 2x thumb
Good point but I'm willing to chance missing a few calls. I do not want to talk to any company called BETTER MERCHANT from any state.
Photo of Chris Duquette

Chris Duquette, Champion

  • 16,808 Points 10k badge 2x thumb
might help keeping people who may change their number frequently from getting through as well.
Photo of Paul Remick

Paul Remick

  • 60 Points
I would buy a unit that would Block calls based on caller id name in a second.
Photo of Brian Cole

Brian Cole

  • 60 Points
Yes, PLEASE help STOP this abuse!!!
Photo of Thomas Lee Brown

Thomas Lee Brown

  • 80 Points 75 badge 2x thumb
YES!!  I get calls at my business from "SUPPORT INT" from two to six times a day, every day.  And every call shows a different number.  Blocking by name would be a great feature.  I'd buy two.
Photo of Stephanie Woodruff

Stephanie Woodruff

  • 80 Points 75 badge 2x thumb
Same here! 4-6 calls daily for many months now from Support Int.  So disruptive to conducting business.  Please find a way to allow blocking by caller ID.  Tired of the harassment
Photo of Lee Margerison

Lee Margerison

  • 92 Points 75 badge 2x thumb
This reply was created from a merged topic originally titled Blocking Caller based upon Caller ID Name (SUPPORT INT).

How can we block a caller ID based upon that caller's name (not number)?  We receive 2-3 calls each day from unwanted solicitors (such as "SUPPORT INT") who appear to randomize their numbers to avoid being blocked.
Photo of Doug Routledge

Doug Routledge

  • 424 Points 250 badge 2x thumb
We may be able to add this to our Bridge Operator Console app.  Would that be something you are interested in discussing?