Block inbound international calls?

  • 0
  • 3
  • Question
  • Updated 2 months ago
  • In Progress
What is the best way to block any international number from calling into a business?
Photo of Chris Duquette

Chris Duquette, Champion

  • 16,958 Points 10k badge 2x thumb

Posted 1 year ago

  • 0
  • 3
Photo of Chris Duquette

Chris Duquette, Champion

  • 16,958 Points 10k badge 2x thumb
any helpers?
Photo of Saadet

Saadet, Employee

  • 69,492 Points 50k badge 2x thumb
Hmmm...have you tried blocking the country code(s) from the Super Admin extension?
Photo of Chris Duquette

Chris Duquette, Champion

  • 16,958 Points 10k badge 2x thumb
when i looked up the call, there was no country code prefix. It seemed odd the number just came up XXXXXXXXXXX. not (XXX-XXX-XXXX). Wouldn't the call log show it showing as X-XXX(country code)-XXX-XXXX ? 
Photo of Saadet

Saadet, Employee

  • 69,492 Points 50k badge 2x thumb
I believe so. That's interesting...unfortunately, idk how to block that :/
Photo of Danno

Danno, Champion

  • 30,046 Points 20k badge 2x thumb
So Chris, that's the other carrier delivering a incorrectly formatted number so as to prevent their number from being blocked on hosted platforms.  Spam callers are very ingenious.  Have you tried to block the call via the call log?
Photo of Danno

Danno, Champion

  • 30,046 Points 20k badge 2x thumb
4example:


Photo of William Steer

William Steer

  • 60 Points
It would be nice if there was an update on this feature. I don't understand what is so difficult writing a query: if the numeral count is greater than 11 reject the call. thus blocking inbound non-North American calls.
I see there has been no activity on this post in over a year. blocking individual numbers is pointless with the scammers using other VOIP systems to spoof caller ID numbers making in pointless to block individual numbers when the same call bank calls in the same 5 min span from two different numbers. In addition, as previously stated the formatting is different but that should not preclude the numerals from being counted; a US number is always 11 digits.