Block SMS/MMS from extension but still allow calls

  • 0
  • 2
  • Idea
  • Updated 6 months ago
Please add a feature that will allow an extension to block SMS/MMS messages from a given number while still allowing calls from blocked number.  Currently the block caller feature will block all services once the number is blocked.  Related case# 06971671.
Photo of Donovan

Donovan

  • 118 Points 100 badge 2x thumb

Posted 6 months ago

  • 0
  • 2
Photo of cnluhn

cnluhn

  • 70 Points
What does this mean?  That, if an RC client has blocked certain numbers without doing what is suggested RC blocks "all [RC] services", or just the blocked number? Please elaborate.
Photo of Donovan

Donovan

  • 116 Points 100 badge 2x thumb
Currently when a user blocks a number from their extension it will prevent that blocked number from allowing calls, texts and faxes (all services) into that extension.  My suggestion is for RC to consider making this feature more granular so that the user can block a particular service (i.e. texting) from a given number while still allowing inbound calls.  Hope that helps clarify.