Blog/Mailing List for improvements, product releases, or security vulnerabilities

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  • Updated 9 months ago
After talking with RC support, I was quite surprised this doesn't exist. Basically, I'd just like an area from RingCentral where they post new things about their services/products. As an Administrator, I want to know everything about the system I'm managing. This definitely includes security vulnerabilities that are discovered. Now, sometimes when I logon to my admin portal, it will alert me of new features. This would be nice in a blog (even if only available by logging in). This way I don't miss anything.
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Tyler Montney

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Posted 9 months ago

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Danno, Champion

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Tyler Montney

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I'll keep this in mind. Training is nice, but it'd still be nice to have a "changelog"-like feature. Makes it really easy to see what's been added recently, and adds transparency to prove RingCentral is constantly improving their service.
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Brandon, Champion

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There is a RingCentral blog here: https://www.ringcentral.com/blog/ It sometimes has posts about new features, but is mostly full of marketing fluff ;)

I do agree it would be nice if there was a blog/feed of some sort that was more focused for system admins announcing things like upcoming software releases and new features and changes, etc.  

I do manage to find out about most of them (I think), but though various channels like partner emails, Google news alerts and sometimes in the community, but I do think it could be better.

Hunting down release notes always seems to be a chore when I go looking for them.  There should just be a link to release notes and similar items right from the admin console or more prominently on the main RC page, I think.
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Tyler Montney

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Yes, that's what I noticed too. It's all marketing stuff, which is a pain to sort through.
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Brandon, Champion

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There was an attempt to aggregate release notes a few years ago here: https://community.ringcentral.com/ringcentral/topics/ringcentral-release-notes-archive

When I do a Google search for "RingCentral release notes" I find a static page that sometimes show the most recent notes, but no history of previous versions.
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Saadet - Community Support, Official Rep

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Hey Tyler,

Thanks for the idea. In the meantime, you can find release notes on our website - I would suggest bookmarking this for future reference.