This conversation has been merged. Please reference the main conversation: Can my texts showed up on the left side of the ringcentral app. I do not like them in the calls section. It is not as easy to use. Thanks
Is there a way to change it back?
We are a bridal store and work with our clients anywhere from 1 day to 18 months and we can't simply delete a conversation but would like to take it out of the inbox to see the new messages that haven't been responded yet or ones that need to be reviewed.
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