Broadcast Mailbox for incoming faxes

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  • Updated 3 years ago
1. U.S.
2. A financial services firm (financial planning and asset management)
3. We would like to see a "Broadcast Mailbox" that delivers faxes (or messages) to multiple other mailboxes simultaneously.
4. When a fax comes in we have to use a shared login to retrieve the fax from the RingCentral website. We would rather have the fax forwarded to selected extensions so the recipients could view the fax using the desktop or mobile app. Financial industry compliance regulations prohibit receiving faxes as email attachments.
5. Would allow us to view faxes without the need to go to the website. Most beneficial when out of the office and using the mobile app. 
6. No case opened
7. 4 lines and 2 users
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Stephen Cain

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Posted 3 years ago

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This reply was created from a merged topic originally titled Multiple recipients to receive fax.

  1. Account type : Office Premium 1 line [T1_RCO_1_P] [4801]
  2. A brief description of the business : not discussed
  3. A high level description of the product or feature being requested: Customer want the fax be received to 2 extension or multiple ext,  not 1 ext and the other is thru email that they can view the fax.
  4. A typical use case scenario explaining how your business would use the feature: Customer fax can be view on the user extension and not opening his email and view from there.
  5. Benefit of such feature: it is much faster to get the fax massages 
  6. Include any related case number if applicable: 06258466 
  7. Number of Users and/or Digital Lines: 6 / 1
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Melissa Marshall

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This reply was created from a merged topic originally titled Ring central app for BOARDCAST FAXING Windows.

Ring central app for BOARDCAST FAXING Windows should have group contact setting enabled to send out faxes simultaneously