Bug? Clicking on notification for Ring Central app (glip) doesn't go to app or show conversation

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Prior to a recent update, the US windows Ring Central app (Glip) would pop a notification and when you click on it, it would bring up the RC app and go to that message/conversation. 
Recently, if you click on the notification, it goes away and does nothing. I'm on Version: 19.8.1 (E. 2.0.14) / Build: 1095 (rev. 666395a)

Is this regression, or a feature? 
Have other folks experienced this?
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Rachel Middleton

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  • Confused and frustrated

Posted 2 months ago

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Jessica - Community Moderator, Official Rep

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Hi Rachel, 

This is a known issue. I'm following up with the product team to get some more information for you. Can you confirm if you're on Windows or MAC?

Thanks! 
(Edited)