Call Archiver doesn't work properly

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  • Updated 3 weeks ago
Why doesn't the call archiver work properly?
Every few days  I have to go into the Archiver and check for Failed calls over the last week or so and then manually do a Bulk Retry. This has been going on since we joined RIng in 2017. Can this not be resolved? We need all calls archived to Dropbox for Compliance.
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Stephen Jones

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Posted 3 weeks ago

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Mary Rose, Official Rep

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Hi Stephen,

Please reach out to Tech Support so they can check if there is a known issue about this.