Call Display - user name CNAM

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  • Updated 2 years ago

This conversation has been merged. Please reference the main conversation: Caller ID (CNAM): Allow for more than 1 CNAM per account

  1. Account type  - CANADA
  2. A brief description of the business - PROFESSIONAL SERVICES 
  3. A high level description of the product or feature being requested 
    I understand the current system is configured for one Call Display CNAM per company - it would be great to be able to configure individual CNAM on call display per user as an available option - 
  4. A typical use case scenario explaining how your business would use the feature
    each user would have their call display CNAM set as their user name
  5. Benefit of such feature
    being in the professional services space, I do know our clients we work with are more attached to the individual they are working with and as such are more likely to answer when they see the name of the individual calling them
  6. Include any related case number if applicable
  7. Number of Users and/or Digital Lines
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Marc Bardwell

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Posted 2 years ago

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