Call forwarding rule for Unassigned digital lines

  • 0
  • 1
  • Idea
  • Updated 2 years ago
  • (Edited)
Account type: U.S.
A brief description of the business: Health Care services
Customer would like to know if they can have a feature wherein, if there are unassigned Digital line, there is an option to set up a call forwarding rule, just like Company numbers. Because, right now call forwarding of unassigned DL are going to System mailbox which is default and unable to change.
Related case no. 07596570
Number of Users and/or Digital Lines: 55

Photo of Richard Manuel

Richard Manuel, Employee

  • 1,222 Points 1k badge 2x thumb

Posted 2 years ago

  • 0
  • 1
Photo of Michel

Michel, Champion

  • 4,888 Points 4k badge 2x thumb
Maybe just set up special extension and assign all your unassigned digital lines to it, then you forward all the calls to where ever you want.