Call Handling: Desktop App and Deskphone to ring simultaneously?

  • 1
  • 3
  • Question
  • Updated 1 year ago
  • Answered
  • (Edited)
  • 1
  • 3
Im a RingCentral customer and i want to forward the calls to my Ringcentral app and deskphone simultaneously because is really good for most of the business and this technology is in used with magicjack , please add that idea in your next upgrade
Photo of Michael Larssen

Michael Larssen

  • 116 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
  • 3
3 years ago
Photo of Phil Koorsen

Phil Koorsen, Implementation Advisor

  • 1,446 Points 1k badge 2x thumb
Official Response
Hello, I am a implementation advisor for ringcentral. If you would like your desktop application to ring at the same time with your desk phone, go into your call handling & forwarding tab in your user account and click on the First Ring Feature button labeled Desktop and Smartphone apps. Then, set the seconds to Zero '0' and save it. From then on, all calls will ring both your application and the desk phone.
  • 1
  • 3

Powered by Get Satisfaction