Call Handling: Desktop App and Deskphone to ring simultaneously?

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Im a RingCentral customer and i want to forward the calls to my Ringcentral app and deskphone simultaneously because is really good for most of the business and this technology is in used with magicjack , please add that idea in your next upgrade
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Michael Larssen

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Posted 4 years ago

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Phil Koorsen, Implementation Advisor

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Official Response
Hello, I am a implementation advisor for ringcentral. If you would like your desktop application to ring at the same time with your desk phone, go into your call handling & forwarding tab in your user account and click on the First Ring Feature button labeled Desktop and Smartphone apps. Then, set the seconds to Zero '0' and save it. From then on, all calls will ring both your application and the desk phone.