Call Identifier for Incoming calls forwarded to the User Extension

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  • Updated 9 months ago
Merged

This conversation has been merged. Please reference the main conversation: Show Original Callers Number in Caller ID when Transferring calls

Call Identifier for Incoming calls forwarded to the User Extension
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KIERSON

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Posted 9 months ago

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Jan Ferguson, Channel Partner, Champion

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Kierson,

Can you be a little more specific with regard to what you were trying to do or what you would like RingCentral to accomplish? Your comment is a little ambiguous.

We would be more than happy to assist you if we know exactly what you’re trying to do.
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Jonathan Bruck

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+1.
Receptionist answers.  Forwards to extension.  Screen shows the receptionist's info, not the caller.
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Jan Ferguson, Channel Partner, Champion

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This has been discussed many times in these forums. Check this topic out and vote for it.

https://community.ringcentral.com/ringcentral/topics/caller-id-on-transferred-calls
(Edited)

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