I wish that ring central would have the same call integration functions for android as they do Iphone. The integrated in phone call features to work seamlessly with the app give much more functionality on the road.
Hi Eric, Our goal is to keep the two apps as similar as possible. Unfortunately there are differences in the to OSs that often make certain features more complicated on one OS or the other. If there is any specific function that you want to see please provide details so our Product Team can consider the idea.
Mike -- the issue is, that when you are on a call for ringcentral and get a call on the main cell phone line it interrupts or the person you are on the phone with can hear ringing. When you are on a cell phone call you can not hang up and answer the ringcentral call -- you can just see it. On the iphone version -- that call integration they rolled out -- makes it seamless through the general OS phone function. (Then in the phone log history -- again of the general OS phone -- you can see the call history with a distinction of ringcentral versus regular calls)
Including the issues above, the Android app doesn't currently show as a calling app on my phone. on my S7 I could clear the calling default settings and select which app I wanted to dial out with. A work around but not that difficult when I don't want to have to copy paste from a text phone number.. I like being able to select which dialer I want to use. I really can't comfortably use the app consistently on the road and my customers are now getting my cell number which defeats the purpose of having it in the first place. There are a lot of numbers that aren't in your contact list that need to be called.. HUGE problem.....