CALL IS DELAYED WHEN CONFERENCING FROM DESK PHONE

  • 0
  • 1
  • Question
  • Updated 1 week ago
  • In Progress
When I conference an active call with another caller, I use the MORE button, then CONFERENCE button then dial a 10 digit tel. no, when the party is on the line, I then press MORE again, then CONFERENCE again, all parties are on the line, including myself, then I can choose to hang up to let the parties converse.  When I do this, the conversation is delayed.  Why all of the sudden is this happening?   
Photo of Gerri Walters

Gerri Walters

  • 70 Points

Posted 1 week ago

  • 0
  • 1
Photo of Jessica - Community Support

Jessica - Community Support, Official Rep

  • 450 Points 250 badge 2x thumb
Hey Gerri, 

Can you provide a little bit more information on the delay in conversation? Are the conference call participants advising of this delay-- how are you confirming that a delay is occurring? Does this happen with every conference call you initiate and drop off of, and have you had any other reports of other people starting their conference calls and dropping off and receiving a delay?