CALL LOG PURGE BUTTON SHOULD BE REMOVABLE FEATURE FOR MANAGING SALESPEOPLE

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  • Updated 3 years ago
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This conversation has been merged. Please reference the main conversation: Call Logs - Limit users permissions that can delete or purge call log data

Account type: US

CALL LOG PURGE BUTTON SHOULD BE REMOVABLE FEATURE FOR MANAGING
SALESPEOPLE

the purge button should be removed for a manager account level
access as well as user level access for the CALL LOG because
poor performing salespeople can simply erase their own
recordings without a the owner or top administrator being able
to monitor those call. Without giving me the option to remove
the purge button for a manager and user level of access from the
call log, i cannot give access to anyone else in my company to
the call logs and it forces me as the owner to be unable to
delegate the task of managing and listening to the quality of
sales calls.

I feel that this is such an important feature that if another
company had this feature it would tempt me to switch to that
company.

Please make an effort to implement this feature and update me on
progress.

Thank you.
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Phone #3

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Posted 3 years ago

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