Call Log says Fax Received but where is it in RingCentral?

  • 0
  • 1
  • Question
  • Updated 1 year ago
  • Answered
I am not using any app or cell phone (nor do I want to). I just want a fax that was to to me off of my RC portal.


Thank you.


Photo of Endowment Group Scott

Posted 1 year ago

  • 0
  • 1
Photo of J.B. Ferguson

J.B. Ferguson, Champion

  • 38,114 Points 20k badge 2x thumb
You want to go to My Extension in your RIngCentral portal. If you are NOT an administrator, the My Extension will be the default choice. Then click on Messages in the Main Menu and finally Inbox on the lower left menu. You received faxes will be located in that area. (See my attached screen shot)


Photo of J.B. Ferguson

J.B. Ferguson, Champion

  • 38,114 Points 20k badge 2x thumb
I forgot to mention...once you find your received fax in the aforementioned location, you can then delete it.